Maximizing Non-Aeronautical Revenue Summit 2016
12 November 2013 - 14 November 2013
Manila, Phillippines

Our Speakers

  • Ireneusz DylczykIreneusz Dylczyk
    Commercial Director,
    Lublin Airport
  • Rekha NairRekha Nair
    Head Airport Services,
    GVK - Mumbai International Airport
  • José Manuel Fernández BoschJosé Manuel Fernández Bosch
    Director of Commercial Services and Property Management,
    AENA -Adolfo Suarez Madrid- Barajas Airport
  • Elena StenholmElena Stenholm
    Vice President- Commercial Services,
    Finavia Corporation - Helsinki Airport
  • Sang-Joon AHNSang-Joon AHN
    Vice President-Commercial,
    GVK - Bangalore International Airport Ltd
  • Andrea GerettoAndrea Geretto
    Head of Commercial & Marketing Non-Aviation,
    SAVE S.p.A. - Venice Airport
  • Stuart BarwoodStuart Barwood
    Commercial Consultant/Director,
    Travercial UK
  • Sanjay KhannaSanjay Khanna
    Chief Commercial Officer,
    Mumbai International Airport Limited
  • Martijn Steur Martijn Steur
    Founder, Consultant
    Kinetic Consultancy
  • Sammy PatelSammy Patel
    Director, Commercial Development,
    Vantage Airport Group
  • Dr Nektarios PsycharisDr Nektarios Psycharis
    Supervisor Management Information Systems,
    Athens International Airport
  • Pascal BélangerPascal Bélanger
    Vice-President & Chief Commercial Officer,
    Winnipeg Airports Authority
  • John de GiorgioJohn de Giorgio
    CA Plus Ltd
View All Speakers


Modern airports are no longer just providing infrastructure for airlines, but have evolved to a more sophisticated market entity with diversified revenue streams. Airport retail and auxiliary service segments have, therefore, becoming increasingly important for airport operators looking at its significant contribution towards the airport’s non-aeronautical revenue growth. One key success factor is to enhance customer profiling in terms of product needs, buying patterns, purchasing power and so on which could greatly affect the airports’ retail & revenue generation strategies and auxiliary service offerings. In addition, creating engaging customer experience does play an important role in increasing expenditure per customer and customer satisfaction. Plus, the creation and provision of innovative products & services are also key in ensuring airports tap into untapped sales & marketing opportunities and create new revenue streams from airlines, passengers and event non-flying airport visitors.


Be sure not to miss out Equip Global’s leading Maximising Non-Aeronautical Revenue Summit 2016, taking place 11-14 October 2016 in Singapore. It provides an exclusive platform that brings together global airport operators to discuss on the strategic planning for innovative non-aeronautical services, build understanding of customer profiling to maximise airport commercial revenue as well as assessing the latest technologies, innovation and applications that could aid in elevating airport commercial activity and revenue.  

What Makes Maximising Non-Aeronautical Revenue Summit 2016 A Must-Attend Event for all Airport Operators!

Recipe for Success

Hear from Top Performing Airports of the SKYTRAX World Airport Awards 2016 share their experiences and success stories in creating engaging customer experience and developing strategic approaches to maximise non-aeronautical revenue

Interactive Discussions

Join exclusive panel discussions featuring Award Winning Airport Operators globally as they share their challenges and perspectives in generating greater value and profitability through airport retail and auxiliary service offerings

Eye-opening Presentations

Gain strategic insights from over 20 industry experts on overcoming major challenges in maximising non-aeronautical revenue including understanding customer profiling, establishing effective retail strategies, creating engaging customer experience to boost commercial expenditure, commercial space design and retail positioning, latest proven products and services for passengers & non-flying visitors,  incorporating technology to streamline airport retail activities and amongst others

In-depth Workshops

Attend the 4 Expert-Led Pre-Summit Workshops to grasp the nuts and bolts in maximizing non-aeronautical revenue for your airport

5 Key Benefits of Attending Maximising Non-Aeronautical Revenue Summit 2016

  • Find out the updates and practical information on global airports’ non-aeronautical revenue performance as well as the hottest sales, marketing & revenue management trends within the industry
  • Award Winning Airport Operators and Industry Experts are to be present at the summit-    Grab the opportunity to share and gain new perspectives on innovating airport commercial activities and auxiliary service offerings to maximise non-aeronautical revenue
  • Hear from 20+ renowned experts with profound experience and have successfully elevated airport commercial industry globally share their experiences in terms of airport retail planning and strategies, effective customer relationship management, incorporating technology as the strategic tool for airport retail planning and decision making and amongst others
  • Exclusive Panel Discussion among Non-Aviation Revenue Industry ExpertsHear the winning strategies in improving non-aeronautical activity and auxiliary service offerings to garner greater customer engagement as well as generating higher expenditure per individual
  • Extensive Networking Experience – Meet up with high-profile decision makers and industry leaders within Non-Aeronautical Revenue industry!


Reserve your seat today and take advantage of the super saver discounted prices! Don’t miss your chance to be involved in Maximising Non-Aeronautical Revenue Summit 2016 in Singapore and engage in-depth discussion on global strategies to further develop the industry, get first-hand updates and practical information on global airports’ non-aeronautical revenue performance to benchmark against winning airports 

Who Should Attend Maximising Non-Aeronautical Revenue Summit 2016

This event is tailor-made for top decision makers, Managing Directors, Chief Executive Officers, Chief Operation Officers, Vice Presidents, General Managers, Directors, Heads, Managers and Senior Personnel of the following divisions:

  • Retail
  • Retail Operations
  • Commercial
  • Concession
  • Corporate Planning
  • Revenue Management
  • Customer Experience
  • Customer Loyalty/CRM
  • Airport Auxiliary Services
  • Sales & Marketing
  • Brand Management
  • Terminal Operations

A detailed conference agenda is still under development. If you wish to hear about a specific topic or from a specific speaker, please provide your feedback to:

More Savings!

This event is PIC/HRDF Claimable! Also Group Discounts are Available! 

Email us at for more information!


  • CA Plus
view all sponsors


  • Global Information Inc
  • National Retail Association (Australia)
  • Airport Suppliers
  • Momberger Airport Information
  • Retail News Asia
  • MRO Business Today
view all partners
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Register by 24th June 2016 and save up to SGD 1,900!
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11 October 2016 - 14 October 2016
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