Operational Excellence in Airports Summit
12 November 2013 - 14 November 2013
Manila, Phillippines

Our Speakers

  • Miltos MilitiadousMiltos Militiadous
    Chief Operating Officer,
    Hermes Airport Ltd, Cyprus
  • Marcelo MotaMarcelo Mota
    Director of Operations and COO,
    Aeroportos Brasil Viracopos SA, Brazil
  • Richard LambertRichard Lambert
    Continuous Improvement Manager,
    London Heathrow Airport Limited, UK
  • Pablo Friedrich LorenzPablo Friedrich Lorenz
    Airport Operational Readiness Manager,
    Oman Airports Management Company, Oman
  • Dr. Marwan IbrahimDr. Marwan Ibrahim
    Director of Corporate Resilience,
    Dubai Airports, UAE
  • Ashlee HerringAshlee Herring
    Emergency Management Coordinator,
    Denver International Airport, USA
  • Dr. David CiceoDr. David Ciceo
    Managing Director,
    Cluj International Airport, Romania
  • Mark CroudaceMark Croudace
    Manager – Passenger & Terminal Operations,
    Auckland Airport, New Zealand
  • Prasad NairPrasad Nair
    Head of Quality Care and Customer Care,
    Mumbai International Airport Pvt Ltd, India
  • Dilip SitlaniDilip Sitlani
    Senior Operations Manager,
    Dubai Airports, UAE
  • Sheetal SoniSheetal Soni
    Head of Business Excellence,
    Delhi International Airport, India
  • Rajan MittalRajan Mittal
    Head of Business Process Excellence,
    Bahrain Airport Company, Kingdom of Bahrain
  • Richard BackhouseRichard Backhouse
    Head of Ground Handling,
    Abu Dhabi Airport, UAE
  • Thomas Hoff AnderssonThomas Hoff Andersson
    Director of Passenger Services & Terminal Operations,
    Copenhagen Airports, Denmark
  • Salah BhouriSalah Bhouri
    Terminal Operation Deputy Manager,
    TAV Tunisie, Tunisia
  • Nektarios PsycharisNektarios Psycharis
    Team Leader IT&T Business Analysis & Project Management,
    Athens International Airport, Greece
View All Speakers

World’s Leading Operation Excellence in Airports Summit focused on Providing Airports and Aviation Authorities with Proven Strategies and Innovation in Achieving Operational Excellence!

In today’s fast paced travel environment, airport operations being increasingly complex aare require operational excellence across a broad and diverse set of capabilities and the management of different stakeholders including airlines, authorities, passengers, ground service providers and freight forwarders. This makes collaborative decision making extremely difficult in various routine OR emergency/critical scenarios such as flight delays, unforeseen disruptions to operations Or emergency situations.

The airports’ operations are put under a lot of pressure to improve & streamline their operations procedures & processes despite limited budget and resources. In addition, airports are continually challenged in a drive for operation efficiency, service quality, and passenger growth.

Due to the above reasons, it is particularly important that the airports operators involved in /responsible for operational excellence has a common platform to exchange their experiences and lessons learned on best practices when it comes to development operational excellence strategies, optimize their use of resources, deliver passenger satisfaction and handle disruption effectivelyIn addition, technological development aimed at helping airports to balance operational efficiencies with business results must be pursued.

About the Summit

Equip Global’s Operational Excellence for Airports Summit 2018 taking place from 30 January -2 February 2018 has been tailored to bring together the high-profile decision makers from the airport operators around the world to provide a unique insight on how can you enhance operational excellence in your airport through topics focused around on daily operation matters, cost-efficient operations, business continuity plan, best practices on operate under extreme weather condition, how can you accommodate rising passenger number with existing equipment, advanced planning and forecasting to deploy your staff optimally, key considerations on partner/vendor selections and more!

In addition, whether your focus is on airport operational system, IT system, integrated telecommunication technology, baggage handling system, design solutions for airport or sustainable energy systems, you should be at this event to hear and meet airports from all over the world to listen to their practical strategies or solutions from the case studies to allow you to stay ahead of competition!

What Makes Operational Excellence in Airports Summit 2018 A Must Attend Event

  1. Recipe for Success Hear from Top Ranked Airports of the SKYTRAX World Airport Awards 2017 share their experience and success story in improving airport operational efficiency to enhance airport reputation and developing strategic approaches to enhance operational excellence given the existing equipment.
  2. Interactive Discussions Learn from a panel of senior leaders in airport industry on how Operational Excellence is being utilized to execute strategies successfully and transforming the airport operation procedures effectively.
  3. Eye-opening Presentations Gain strategic insights from over 20+ industry experts on overcoming major challenges in areas including elements of airport master planning, managing the airport environment, airport daily operational system, airport emergencies and security, business continuity plan, safety management system for airport, extreme weather operation guidelines, passenger facilitation, airport collaborative decision making and many more.
  4. In-depth Workshops Attend the 5 Expert-Led Pre & Post Summit Workshops to grasp the nuts and bolts in streamlining & reengineering key processes in achieving operational excellence in airports. Elevate your Summit Experience to the Next New Level!

5 Key Benefits of Attending Operational Excellence in Airports Summit 2018

  • Find out from award-winning airport operators their best practices in operations to meet international standards and Understand how you can implement a new operational excellence strategy without disrupting your airport system.
  • Identify the areas for improvement in your own airport operations and facilitation processes – Gain new perspectives from case studies that can reinforce and improve your own airport operations and facilitation processes to achieve operation excellence.
  • Identify the latest technologies, solution and techniques related to passenger processing solutions, passenger facilitation, flight information display systems, airport database, security, turnaround management, resource management, baggage system and more.
  • Hear from 20+ renowned industry experts with profound experience in achieving operational excellence for airport to share their experiences in optimizing assets & equipment utilization, creating robust strategies, communication and information flow, manage capacity more effectively and putting in place that the infrastructure that can lead to enhanced operational excellence in airports.
  • Extensive Networking Experience – Leverage on this golden opportunity to foster and strengthen the exchange of information and experience with airports to stay on top of the game in achieving operation excellence! 

Who Will You Meet?

This event is tailor-made for top decision makers, Heads, Vice Presidents, Directors, Managers, Engineers/Project Managers of:

  • Operational Excellence
  • Business Transformation
  • Operations (Landside/Airside)
  • Airport Systems
  • Planning
  • Business Continuity Planning
  • Engineering & Development 

Contact Us Today!

Please email us at enquiry@equip-global.com or contact us (65) 6376 0908 for more information on the agenda, registration rates and full speaker profiles.


  • Momberger
  • Airport Suppliers
  • Regional Gateway
  • Aviation Voice
  • Asian Aviation
  • Travel Daily Media
  • Transport Advancement
view all partners
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Operational Excellence in Airports Summit
30 January 2018 - 02 February 2018
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