5th Contact Centres Week Asia 2017

Our Speakers

  • Fabien PelousCustomer Contact Centers Program Director,Air France KLM
  • Camille ConluHead of International Contact Centres,HSBC
  • Fadhel Al HawajHead of Contact Centre,Commercial Bank
  • Pushpalatha BalanGlobal Head – Contact Centre,QNET Ltd
  • Prasad NairHead – Customer Care, Quality, Learning & Development,Mumbai International Airport
  • Simon KrissDirector Customer Operations,Hotels.Com
  • Hence SteveHead of Global Service Delivery & Customer Experience,Traveloka
  • Antoine CasgrainCustomer Service Advisor,La Banque Nationale
  • Jeremy TanDirector, Call Centre Operations,Marina Bay Sands Pte Ltd
  • Jayant BhatDirector – Contact Centre Operations,UAE Exchange
  • Nitaya PhithaksphongsSenior Vice President,Bangkok Bank Public Company Limited
  • Joachim M JosephVice President & Head of Customer Service Management,AmBank Berhad
  • Fermil P AnonuevoGlobal Operations Director – GSSC,QBE Insurance
  • Troy BarnesChief Customer Experience Officer,AIA Malaysia
  • Rudy A DalimuntheHead of Customer Experience Management,PT Indosat
  • Roman NedielkaDirector of Global Customer Experience and Digital,Etisalat Group
  • Mynool HossainHead Contact Experience,Airtel Bangladesh
  • Andrew WongSenior Manager -Direct Operations,ING Direct
  • Diane MagersChairman of the Board,Customer Experience Professionals Association
  • Rudyard Von De LeonDirector, Customer Care Operations,Western Union
Register Now
Register by 4th November 2016 and save up to SGD 1,400!
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PIC – 40% cash back when you register for an Equip Global Conference or Training Course

The objectives of the PIC Scheme are the same as those of Equip Global. Both support investment in innovation, productivity and continuous training.

If you are a registered business in Singapore, you can enjoy huge huge tax savings in the form of cash payouts and/or tax deductions when you invest in training of employees. Your attendance at any Equip Global conference or training course is eligible for PIC credits, either as a 40% cash refund or 400% tax deduction. We will provide you with full supporting documentation after the event and assist you in getting the claim completed.

Continuous training and upgrading of your employees is key to the success of your organization. What’s more, boost your tax savings and claim 40% of your registration fee by attending an Equip Global conference or training course today. To do so, follow this simple 5 minute process:

  1. Select, register and pay for your conference/training course of your choice
  2. Complete the PIC form which you can download here: http://www.iras.gov.sg/irasHome/uploadedFiles/Quick_Links/Tax_forms/Business_and_employers/Cash%20Payout%20Application%20Form_B2011_final.xls
  3. Attend the event, learn and network with industry peers
  4. File your receipt (which we will email you), record of attendance (which we will provide you at the event) and the completed PIC form with your accounts department which they will submit to IRAS to process the claim. If you do not have an accounts department or need help with the PIC claim, our staff will be very happy to assist.

Take advantage of the PIC scheme to upgrade your skills, gain the latest information in your field of work, and get access to the knowledge that can help drive your organizations’ performance and productivity.

For more information visit http://www.iras.gov.sg/irashome/picredit.aspx. Terms and conditions apply.

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5th Contact Centres Week Asia 2017
14 February 2017 - 17 February 2017
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