Our Speakers
Shefali Sonpar
Digital Transformation Evangelist, Thought Leader
K V Dipu
Liberty Insurance Private Limited K V Dipu President – Head Operations & Customer Service,
Bajaj Allianz General InsuranceIan Kloss
Head of Region SE Asia | CEO,
Old Mutual InternationalJohn M. Lerebulan
Founder & Managing Director,
PT. Miracle Anugerah GemilangAlvin Nand
Chief Operating Officer – Asia,
QBE InsuranceTwinkle Shah
Senior Manager - Business Excellence,
Prudential Assurance Company SingaporeDr. Kumud Bordoloi
Former Chief Underwriting Officer,
AXA Hong KongSean M. Burns
Head of Analytics - Group Operations,
QBE InsuranceMark Ian Pacay
Regional head of Customer Operations,
AXA Group Operations Philippines, Inc.Melecio Jr Valerio
Head of Enterprise Data Management and Governance,
FWD Life InsuranceRico T. Bautista
President and CEO,
Etiqa Life & General Assurance Philippines Inc.Alex Tan
AVP, Asia Experience Lead | Lean,
Manulife Hong KongJoel Luna
Former Operational Excellence & Resilience Manager,
AXA Singapore
World’s Leading Operational Excellence in Insurance Summit is Back in Digital Platform!
Established as the world’s foremost and leading event of its kind, Equip Global is pleased to announce the leading 5th Operational Excellence in Insurance Summit will be delivered digitally this coming November. Backed by demand, this summit is an exclusive networking and learning platform for Insurance & Reinsurance Companies to discuss and share insightful case studies, best practice solutions to key challenges and uprising trends.
The Insurance Sector is constantly growing and due to the challenging and competitive landscape of this industry, insurance companies have a lot of pressure to step it up within their Operations, Strategy & Process Excellence Departments.
This summit will focus on best practice strategies on how you can enhance operational excellence in your organization through topics including streamlining operational systems & SOP, leveraging innovation such as AI, ML and RPA to enhance day to day works such as underwriting, administrative processes, distribution, data analysis and many more to minimize loss, leading strategies to fraud detection, identification and risk assessments, improving customer experience, discussing key considerations on partner/vendor selections, insurance operational process excellence programs how to reinvent departments in your organization and revamp the company culture and more!
Anticipate case-studies from globally insurance experts can overcome pertinent challenges faced when it comes to improving operational efficiency to deliver a more cost-efficient result in ROI whilst keeping in line with the company’s SOP, customer expectations and keeping abreast of your competition.
A LIVE conference truly worth experiencing and cannot be overlooked by Operational Excellence Professionals within the Insurance Industry!
What makes it A Must-Attend Event:
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Equip Global’s Operational Excellence in Insurance Summit are established as the world’s foremost and leading event of its kind!
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Open Discussions – Case studies on Operational Excellence in Insurance across Asia Pacific including Indonesia, Vietnam, Cambodia, Singapore, Thailand, Philippines, India, Malaysia, Hong Kong and many others
- Gain Insights on the Best Practices on How you can Streamline Processes through integration of front end tech with existing back-office processes, restructure underwriting process to minimize risk, properly detect fraud to reduce operational cost, leverage digitalization to keep up with market trends, implement proper company culture transformation strategies, and to enhance customer satisfaction on service delivery
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Stay Ready & Updated – Discussion on how digitalization will impact and enhance operational processes in the industry and how you can optimize this opportunity to achieve it
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Explore new technologies and innovations that are the current talk of insurance companies on the solutions and techniques related to Business Process Automation, Administrative Process, Digital Marketing, Machine Learning, RPA, Back-End System Support, Data Analytics, Telematics Solutions and more
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In-depth workshops – attend 6 pre and post-summit workshops led by only the best world leading operations and transformation experts to get valuable insights on how we can strive for operational excellence
- Networking Opportunities – with up to 40 hours of networking and discussion opportunities with insurance decision maker across the value chain in the Operational Excellence professional network looking to improve their operational process
Take advantage of the early bird discount and reserve your seat today to not miss a chance to be involved in the 5th Operational Excellence in Insurance Summit 2020! Endless opportunities for first-hand updates, networking and discussion on global strategies and discovering new innovative solutions with only the best in their field to further develop proven strategies to ensure your company’s operational efficiency is at top notch.
Who Should Attend:
Tailor-made specifically for top decision makers, Heads, Directors, Senior Managers, and Managers of the following divisions across insurance and reinsurance companies:
- Operational Excellence
- Business transformation
- Business Improvement/Continuous Improvement
- Operations
- Strategic Planning/Strategy
- Process Management/Excellence
- General/Life/P&C/ Health Insurance
- Distribution
- Claims and Underwriting
- Digital Strategy
- IT
A detailed conference agenda is still under development. If you wish to hear on a specific topic or from a specific speaker, please provide your feedback to: enquiry@equip-global.com