Our Speakers
Henry R Aguda
Senior Executive Vice President, Chief Technology & Operations Officer and Chief Transformation Officer
UnionBank of the PhilippinesKamlesh Vora
Senior Executive Vice President & Head of Customer Experience
Kotak Mahindra BankLaura Tengerdi
Head of Marketing and Customer Experience
Budapest Bank HUMichael Hinshaw
Founder & CEO
McorpCXCyprian Wong
Former Head of Design
UBSIan Golding
Global Customer Experience Specialist
Customer Experience Consultancy LtdKhalid Raheel
Chief Marketing Officer
PT Bank Amar Indonesia TbkJacqueline Mundkur
CEO
The Nxt LevelsVijayakumar Subramaniam
Head of Process Re-engineering
MARUHAN Japan Bank Lao Co., LtdSandeep Khera
Former General Manager, Global Service Delivery
Commonwealth Bank
Be at the World's Leading Customer Experience Management Platform for BANKING! LIVE ONLINE!

10 Key Reasons to Invest and Attend!
- Create effective roadmaps to developing a customer-centric strategy
- Find out how you can effectively use Omnichannel strategies to understand your customers, analyse spending data and in turn connect with your customers
- Develop personalized experiences that put your customers' interests at the core of your products and services
- Ensuring you deliver great digital experiences that WOW your customers
- Customer Journey Mapping - What motivated that persona to perform that action for instance? What would motivate them to move to the next stage of the journey? What obstacles might they face?
- Find out how you act on the massive amount of customer data you have to develop profitable value propositions
- Analyse how your bank can overcome technology integration challenges that's inhibiting great customer experience
- Beat Your Competition! Develop unique and effective strategies that will generate ROI on your CX programs
- Case studies - Hear from globally what banks are adopting and implementing to raise their levels of customer experience
- The Platform YOU need to be at - this is where you the opportunity to really ASK QUESTIONS, and EXCHANGE INSIGHTS with global banking CX experts. YOUR FASTEST WAY TO GAIN ACCESS TO INFORMATION!
Who Should Attend:
- Customer Experience
- Customer Engagement
- Customer Journey
- Channel Management
- Customer Insights/Analytics
- Marketing
- CRM
- Customer Service
- Sales & Distribution
- Digital Transformation
- Product Development
Like More Information?
Email us today at enquiry@equip-global.com!