Infrastructure, Facilities & Services for Passengers with Reduced Mobility Masterclass 2025

12 November 2013 - 14 November 2013
Manila, Phillippines

Program Overview

Passengers with Reduced Mobility represents one of the fastest-growing passenger segments in aviation and planning & development of infrastructure, facilities & services for passengers with reduced mobility is proving to major and pertinent challenge for airport operators & authorities.

With airports facing an increasingly varied mix of passengers with different needs and abilities, it is vital that airport infrastructure & processes are designed and planned appropriately to cater to the demand requirements of passengers with reduced mobility. It is also important that all staff working in the aviation sector should be well-equipped to deliver the most appropriate service to their passengers, by receiving quality training to enable them to become more disability confident.

Equip Global’s Infrastructure, Facilities & Services for Passengers with Reduced Mobility Masterclass, taking place 1-4 July 2025 in Singapore will prepare participants with the knowledge, skills and attitude required to create and maintain infrastructure and facilities at an airport, this highly rated masterclass will fto enable passengers with reduced mobility (PRM) to pass through airport in a safe and efficient manner in accordance with international regulations

Like all Equip Global’s Masterclasses, they are case study driven, filled with practical applications and aimed at helping you bring back ready-to-implement solutions to your organization. This exclusive 4-day masterclass will equip you with the latest tools and strategies in PRM infrastructure & process development, while maintaining a passenger-first approach. A must attend for you and your team if you are serious about optimizing the efficiency and passenger experience of PRM related infrastructure, facilities & services!

10 Key Benefits of Attending

Learn how to identify passengers with disabilities and people with reduced mobility, why they need specific attention and how you can provide the best support to PRM passengers.
Establish airport infrastructure and facilities aligned with international regulations & best practices for PRM
Incorporating “Ease of Orientation” into your Terminal design to Encourage for an Inclusive Airport Experience - Lessons Learnt and Best Practices
Instilling Effective Call Points & Wayfinding Signages Within Airport Terminals to Facilitate Easy Movement for Passengers with Different Levels of Reduced Mobility
Ensuring your Airport Masterplanning Strategically Considers Passengers with Reduced Mobility and their Customer Experience
Gain practical knowledge of a PRM passenger's journey and learn what issues cause unnecessary stress and anxiety to passengers, and how to minimize these challenges.
Learn about different assisting devices, wheelchair services, PRM-related technology and PRM vehicle operations.
Understand, explain, and apply the basic procedures in the event of special situations and emergencies associated with passenger with reduced mobility
Monitoring, Auditing, Measuring the Operational Performance & Economic Viability of your PRM Strategy
Hear case studies globally on how the most successful airport operators plan and implement their infrastructure, facilities & strategies for passengers with reduced mobility, and learn from them!

WHO SHOULD ATTEND

This masterclass is tailored made for Heads/Senior Managers/Managers/Senior Executives from across airports and authorities including:

Accessibility/PRM Services Planning
Airport/Terminal Operations
Airside/Landside Operations
Design & Planning
Customer Experience/Passenger Experience
Quality Service Management
Resource Planning
Operations/Operational Excellence
Masterplanning

Like More information?

Email us at enquiry@equip-global.com for the brochure!

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PIC – 40% cash back when you register for an Equip Global Conference or Training Course

The objectives of the PIC Scheme are the same as those of Equip Global. Both support investment in innovation, productivity and continuous training.

If you are a registered business in Singapore, you can enjoy huge huge tax savings in the form of cash payouts and/or tax deductions when you invest in training of employees. Your attendance at any Equip Global conference or training course is eligible for PIC credits, either as a 40% cash refund or 400% tax deduction. We will provide you with full supporting documentation after the event and assist you in getting the claim completed.

Continuous training and upgrading of your employees is key to the success of your organization. What’s more, boost your tax savings and claim 40% of your registration fee by attending an Equip Global conference or training course today. To do so, follow this simple 5 minute process:

Select, register and pay for your conference/training course of your choice
Complete the PIC form which you can download here: http://www.iras.gov.sg/irasHome/uploadedFiles/Quick_Links/Tax_forms/Business_and_employers/Cash%20Payout%20Application%20Form_B2011_final.xls
Attend the event, learn and network with industry peers
File your receipt (which we will email you), record of attendance (which we will provide you at the event) and the completed PIC form with your accounts department which they will submit to IRAS to process the claim. If you do not have an accounts department or need help with the PIC claim, our staff will be very happy to assist.

Take advantage of the PIC scheme to upgrade your skills, gain the latest information in your field of work, and get access to the knowledge that can help drive your organizations’ performance and productivity.

For more information visit http://www.iras.gov.sg/irashome/picredit.aspx. Terms and conditions apply.